72v 28ah Lithium Battery For Electric Bike

1. Where are the products stored and when will they be delivered? Our global fulfillment network spans strategically located warehouses in ShenZhen (China), Germany(Europe/European Union), , and the USA, with expansion underway in the United States and additional global locations. Order delivery will be based on the inventory in the warehouse and intelligently routed from the warehouse closest to your delivery address for optimal efficiency. All orders are: * Processed within 24 business hours * Dispatched within 3 working days * Guaranteed delivery within 15 business days* (*Minor delays may occur during peak seasons or public holidays) 2. Does your factory support product customization? With 20 years of expertise in Electric scooters and electric bicycles manufacturing , we offer full customization services including: * Branding (logo integration) * Color schemes * Accessory configurations * Packaging design Our professional design and after-sales teams ensure seamless service from concept to delivery. 3. How can I obtain replacement parts if my e-bike & e-scooter malfunctions? Contact our support team to report the issue. We will provide compatible replacement parts of charge and guide you through installation if needed. 4. What certifications do your products hold? All products comply with international standards: * CE Certification / UL Certification Report * ROHS Directive * WEEE Compliance * Battery Safety: IEC 62133 Certification 5. How can I access repairs and warranty services in Europe? * Routine maintenance: Visit any local certified bicycle repair shop. * Technical support: We provide spare parts and instructional videos for DIY repairs. * Warranty claims: For critical quality issues, contact our customer service team or regional technical centers in Germany/USA for assistance. 6. How do I choose the right e-bike & e-scooter size? Select your frame size based on rider height. Our team can also provide personalized recommendations upon request.